How Swipe works -
Swipe protects brands and their customers.
With licensed shipping protection, fast issue resolution, package tracking, product recommendations, and carbon neutral shipping.
Peace of mind with
every purchase.
Shipping protection at checkout gives your customers confidence that they're covered in case their package is damaged in transit, stolen, or doesn't arrive
150M
Orders protected
$15B
Protected merchandise
When shipping goes wrong
Swipe makes it right.
Don't let shipping issues impact your bottom line or amass in your support queue. Customers can file claims and get resolutions in minutes — paid by us.
150M
Orders protected
$15B
Protected merchandise
More anticipation.
Less "where's my order?"
Order inquiries tie up support teams. Reduce tickets and show customers their orders in one place with tracking on the app, web, email, and SMS.
700M
Tracked packages
↑ 10x
Increase in customer engagement
Recommend the products
your customers will love.
Swipe's AI-powered engine serves tailored product recommendations at every tracking touchpoint — helping customers discover and buy more from your brand.
↑ 20%
Increase in customer Lifetime Value
$1M
Incremental sales revenue for brands
Offset the carbon impact
of each order.
Build loyalty, reduce the environmental impact of online shopping, and empower customers to protect the planet with carbon neutral shipping.
↑ 34%
Increase in customer loyalty
92%
Trust in eco-friendly brands
See everything Route has
to grow your business.
Swipe offers shipping protection, fast issue resolution, package tracking, product recommendations, and carbon neutral shipping.
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Read moreOnline shoppers trust swipe
Explore more reviewsAndrew E.
Shopper Swipe Customer
I wasn’t sure about paying for shipping insurance but when only half of my order showed up, I logged in, and Route quickly resolved the issue in less than an hour. Shipping insurance definitely came in handy!
Andrew E.
Shopper Swipe Customer
I wasn’t sure about paying for shipping insurance but when only half of my order showed up, I logged in, and Route quickly resolved the issue in less than an hour. Shipping insurance definitely came in handy!
Andrew E.
Shopper Swipe Customer
I wasn’t sure about paying for shipping insurance but when only half of my order showed up, I logged in, and Route quickly resolved the issue in less than an hour. Shipping insurance definitely came in handy!
Connect your online stores
Get started quickly with direct integrations to the leaders in comerce.
Which plan is right for your business?
Basic
Offer immersive package tracking preferred by millions of engaged shoppers.
- ✓ Immersive Package Tracking
- ✓ Carbon Neutral Shipping on some orders
- ✓ 24/7 customer support on order issues
Starting At
$0
Pro
Advanced features built to drive repeat purchases. Includes everything in Basic, plus:
- ✓ AI-driven product recommendations
- ✓ Advanced tracking: branded email and SMS notifications
- ✓ Carbon neutral shipping on all orders
Starting At
$349
Custom
Enterprise-level plans customized to the way you operate.
Includes everything in Pro, plus:
- ✓ Package tracking API
- ✓ Enterprise SLAs
Starting At
Custom Pricing